Quick Start

Internet, IBMLink, and Compuserve Assistance

Online help is available through Internet, IBMLink/ServiceLink, and CompuServe.

Internet

If your installation has access to the Internet, the latest server and client PTFs (maintenance updates) are available on the anonymous ftp (file transfer protocol) server. The machine name is index.storsys.ibm.com.

IBMLink/ServiceLink

If your installation has access to IBMLink/ServiceLink, an interactive online database program, you can:

• Search for an existing authorized program analysis report (APAR) that is similar to your problem.

• Search for an available program temporary fix (PTF) for the existing APAR.

• Order the PTF if it is available.

• Create an Electronic Technical Response (ETR) problem report to get assistance from an ADSM service representative.

CompuServe

If your installation has access to CompuServe, you can obtain code fixes for the ADSM clients and ADSM servers through the IBMSTORAGE forum libraries.

You can also access general information files, helpful hints, Technical Support Bulletins, and ADSM informational APAR text through the IBMSTORAGE forum.

To access this forum, type GO ADSM or GO IBMSTORAGE at any ! prompt. You can use this forum to exchange information and ideas with IBM representatives and other ADSM users.