ADSM V3R1 Messages

Appendix B. I/O Error Code Descriptions for Server Messages

This section contains code descriptions for possible I/O error messages from the ADSM server for the AIX and Windows NT operating systems.

Code

Description

OP

I/O operation that failed. Some possible values displayed are:

READ
WRITE
FSR (forward space record)
FSF (forward space file)
WEOF (write end of file mark)
A string of hex digits

CC

I/O completion code. This value is returned by the device driver to the server when an error occurs. See "Completion Code Values" for a list of completion codes.

KEY

Byte 2 of the sense bytes from the error. The following lists some definitions:


0 = no additional sense bytes available
1 = recovered error
2 = not ready
3 = medium error
4 = hardware error
5 = illegal request
6 = unit attention (for example, a SCSI bus reset)
7 = data protect
8 = blank check
9 = vendor specific
A = copy aborted
B = aborted command
C = equal compare on SEARCH DATA command
D = volume overflow
E = miscompare
F = reserved

ASC/ASCQ

Additional sense codes (ASC) and additional sense code qualifiers (ASCQ) are bytes 12 and 13 of the sense bytes. The drive or library reference manual provided with the device usually contain tables explaining the values of the KEY, ASC, and ASCQ fields. "Common Values for ASC and ASCQ Codes" also provides additional information on the common values of ASC and ASCQ.

Completion Code Values

This section lists the completion code values for the following:

All device classes
Media changers
Tape and optical drives

Completion Code Values Common to All Device Classes

The following table shows the completion code values, in decimal and hexadecimal numbers, common to all device classes. It provides a description for the I/O error message and the recommended action. After performing the recommended action, retry the failing operation. If the failing operation is not successful, contact ADSM support.

Table 1. Completion Code Values Common to All Device Classes

Decimal Hexadecimal Description Recommended Action
200 X'C8' The device indicated a failure condition, but sense data was unavailable. Retry the failing operation.
201 X'C9' Device driver failure Contact ADSM support.
202 X'CA' The device EEPROM failed. The device should be tested or serviced.
203 X'CB' Manual intervention required Correct the problem on the device. This may be a stuck tape, dirty heads or a jammed library arm.
204 X'CC' Recovered from an I/O error; for your information only No action necessary
205 X'CD' SCSI adapter failure Check for loose cables, bent pins, bad cables, bad SCSI adaptors, improper termination or bad terminators.
206 X'CE' General SCSI failure Check for loose cables, bent pins, bad cables, bad SCSI adaptors, improper termination or bad terminators.
207 X'CF' Device is not in a state capable of performing request Ensure the device is on and ready. Ensure the DEFINE DRIVE and DEFINE DEVCLASS have been issued properly.
208 X'D0' Command aborted Contact ADSM support.
209 X'D1' Device microcode failure detected Check the microcode level of the drive. Call the drives manufacturer and request latest level.
210 X'D2' The device was reset due to device power-up, SCSI bus reset, or manual tape load/eject. Retry the failing operation.
211 X'D3' The SCSI bus was busy. Ensure the SCSI ids are correctly assigned to the correct device, and the device is not being accessed by another process.

Decimal	Hexadecimal	Description	Recommended Action
200	X'C8'	The device indicated a failure condition, but sense data was unavailable.	Retry the failing operation.
201	X'C9'	Device driver failure	Contact ADSM support.
202	X'CA'	The device EEPROM failed.	The device should be tested or serviced.
203	X'CB'	Manual intervention required	Correct the problem on the device. This may be a stuck tape, dirty heads or a jammed library arm.
204	X'CC'	Recovered from an I/O error; for your information only	No action necessary
205	X'CD'	SCSI adapter failure	Check for loose cables, bent pins, bad cables, bad SCSI adaptors, improper termination or bad terminators.
206	X'CE'	General SCSI failure	Check for loose cables, bent pins, bad cables, bad SCSI adaptors, improper termination or bad terminators.
207	X'CF'	Device is not in a state capable of performing request	Ensure the device is on and ready. Ensure the DEFINE DRIVE and DEFINE DEVCLASS have been issued properly.
208	X'D0'	Command aborted	Contact ADSM support.
209	X'D1'	Device microcode failure detected	Check the microcode level of the drive. Call the drives manufacturer and request latest level.
210	X'D2'	The device was reset due to device power-up, SCSI bus reset, or manual tape load/eject.	Retry the failing operation.
211	X'D3'	The SCSI bus was busy.	Ensure the SCSI ids are correctly assigned to the correct device, and the device is not being accessed by another process.

Completion Code Values for Media Changers

The following table shows the completion code values, in decimal and hexadecimal numbers, for the media changers. It provides a description for the I/O error message and the recommended action. After performing the recommended action, retry the failing operation. If the failing operation is not successful, contact ADSM support.

Table 2. Completion Code Values for Media Changers

Decimal Hexadecimal Description Recommended Action
300 X'12C' Cartridge entry/exit error Check the entry/exit ports for a jammed volume.
301 X'12D' Cartridge load failure Check the drive for jammed volumes. On AIX, display the errpt to check for hardware errors.
302 X'12E' Cartridge in failed drive Check the drive for jammed volumes. On AIX, display the errpt to check for hardware errors.
303 X'12F' Carousel not loaded Ensure the carousel is correctly in place and the door is shut.
304 X'130' Changer failure On AIX, display the errpt to check for hardware errors.
305 X'131' Drive failure Ensure the heads have been cleaned. On AIX, display the errpt to check for hardware errors.
306 X'132' Drive or media failure Ensure the heads have been cleaned. On AIX, display the errpt to check for hardware errors.
307 X'133' Entry/exit failure Contact ADSM support.
308 X'134' Entry/exit port not present Contact ADSM support.
309 X'135' Library audit error Ensure that there are no jammed volumes. It is possible that the library audit is failing due to hardware errors. On AIX, display the errpt to check for hardware errors.
310 X'136' Library full Check for jammed volumes. Ensure the volumes have not been rearranged. If the library is not actually full, perform an AUDIT LIBRARY.
311 X'137' Media export Contact ADSM support.
312 X'138' Slot failure Ensure that nothing is jammed in the slot.
313 X'139' Slot or media failure Ensure the volume is not jammed in the slot and that the volumes have not been rearranged. If problem persists, perform an AUDIT LIBRARY.
314 X'13A' The source slot or drive was empty in an attempt to move a volume. Ensure the volumes have not been rearranged. If problem persists, perform an AUDIT LIBRARY.
315 X'13B' The destination slot or drive was full in an attempt to move a volume. Ensure the volumes have not been rearranged, or that a volume is not stuck in the drive. If problem persists, perform an AUDIT LIBRARY.
316 X'13C' Cleaner cartridge installed Contact ADSM support.

Decimal	Hexadecimal	Description	Recommended Action
300	X'12C'	Cartridge entry/exit error	Check the entry/exit ports for a jammed volume.
301	X'12D'	Cartridge load failure	Check the drive for jammed volumes. On AIX, display the errpt to check for hardware errors.
302	X'12E'	Cartridge in failed drive	Check the drive for jammed volumes. On AIX, display the errpt to check for hardware errors.
303	X'12F'	Carousel not loaded	Ensure the carousel is correctly in place and the door is shut.
304	X'130'	Changer failure	On AIX, display the errpt to check for hardware errors.
305	X'131'	Drive failure	Ensure the heads have been cleaned. On AIX, display the errpt to check for hardware errors.
306	X'132'	Drive or media failure	Ensure the heads have been cleaned. On AIX, display the errpt to check for hardware errors.
307	X'133'	Entry/exit failure	Contact ADSM support.
308	X'134'	Entry/exit port not present	Contact ADSM support.
309	X'135'	Library audit error	Ensure that there are no jammed volumes. It is possible that the library audit is failing due to hardware errors. On AIX, display the errpt to check for hardware errors.
310	X'136'	Library full	Check for jammed volumes. Ensure the volumes have not been rearranged. If the library is not actually full, perform an AUDIT LIBRARY.
311	X'137'	Media export	Contact ADSM support.
312	X'138'	Slot failure	Ensure that nothing is jammed in the slot.
313	X'139'	Slot or media failure	Ensure the volume is not jammed in the slot and that the volumes have not been rearranged. If problem persists, perform an AUDIT LIBRARY.
314	X'13A'	The source slot or drive was empty in an attempt to move a volume.	Ensure the volumes have not been rearranged. If problem persists, perform an AUDIT LIBRARY.
315	X'13B'	The destination slot or drive was full in an attempt to move a volume.	Ensure the volumes have not been rearranged, or that a volume is not stuck in the drive. If problem persists, perform an AUDIT LIBRARY.
316	X'13C'	Cleaner cartridge installed	Contact ADSM support.

Completion Code Values for Tape and Optical Drives

The following table shows the completion code values, in decimal and hexadecimal numbers, for tape and optical drives. It provides a description for the I/O error message and the recommended action. After performing the recommended action, retry the failing operation. If the failing operation is not successful, contact ADSM support.

Table 3. Completion Code Values for Tape and Optical Drives

Decimal Hexadecimal Description Recommended Action
400 X'190' Physical end of media encountered Ensure the heads are clean on the drive.
402 X'192' Media corrupted Ensure the heads are clean and the media is not physically damaged or too old.
403 X'193' Media failure. Ensure the heads are clean and the media is not physically damaged or too old.
404 X'194' Media incompatibility Ensure the correct length and type of media is being used.
406 X'196' Sector requested is invalid. Internal server error
Contact ADSM support.
407 X'197' Write protect Ensure the volume is not write protected.
408 X'198' Clean the media and the drive. Clean the drive heads with a cleaning cartridge that is not too old.
409 X'199' Media fault Clean the heads and ensure the media is not physically damaged or too old.
410 X'19A' Cleaning complete Retry the failing operation.
412 X'19C' Media not present in drive Ensure the media is correctly positioned in the drive. If problem persists, perform an AUDIT LIBRARY.
414 X'19E' Erase failure Clean the drive heads.
415 X'19F' Attempted to overwrite written WORM media Internal server error
Contact ADSM support.
416 X'1A0' An incorrect length block was read. Ensure the heads are clean. On AIX, display the errpt to check for hardware errors.
417 X'1A1' Open read only Contact ADSM support.
418 X'1A2' Open write only Contact ADSM support.
419 X'1A2' Media scan failed Clean the drive and media.

Decimal	Hexadecimal	Description	Recommended Action
400	X'190'	Physical end of media encountered	Ensure the heads are clean on the drive.
402	X'192'	Media corrupted	Ensure the heads are clean and the media is not physically damaged or too old.
403	X'193'	Media failure.	Ensure the heads are clean and the media is not physically damaged or too old.
404	X'194'	Media incompatibility	Ensure the correct length and type of media is being used.
406	X'196'	Sector requested is invalid.	Internal server error Contact ADSM support.
407	X'197'	Write protect	Ensure the volume is not write protected.
408	X'198'	Clean the media and the drive.	Clean the drive heads with a cleaning cartridge that is not too old.
409	X'199'	Media fault	Clean the heads and ensure the media is not physically damaged or too old.
410	X'19A'	Cleaning complete	Retry the failing operation.
412	X'19C'	Media not present in drive	Ensure the media is correctly positioned in the drive. If problem persists, perform an AUDIT LIBRARY.
414	X'19E'	Erase failure	Clean the drive heads.
415	X'19F'	Attempted to overwrite written WORM media	Internal server error Contact ADSM support.
416	X'1A0'	An incorrect length block was read.	Ensure the heads are clean. On AIX, display the errpt to check for hardware errors.
417	X'1A1'	Open read only	Contact ADSM support.
418	X'1A2'	Open write only	Contact ADSM support.
419	X'1A2'	Media scan failed	Clean the drive and media.

Common Values for ASC and ASCQ Codes

This section provides descriptions for common values of the ASC and ASCQ codes, which are bytes 12 and 13 for SCSI-2 devices. For Windows NT, these codes also appear in the Event Log. See "Windows NT Event Log Entries".

Refer to Chapter 22. "Device Support Server Messages (8300-8597, 8700-8899, 9700-9799)" and see the device support server message ANR8300E or ANR8302E for the recommended action.

The following table provides descriptions for common values of the ASC and ASCQ codes. Each value has a prefix of 0x, which indicates that it is a hexadecimal constant.

Table 4. Common Values for ASC and ASCQ Codes

ASC ASCQ Description
0x00 0x00 No additional sense
0x00 0x01 Filemark detected
0x00 0x02 End-of-medium detected
0x00 0x03 Setmark detected
0x00 0x04 Beginning of medium
0x00 0x05 End of data
0x00 0x06 I/O process terminated
0x02 0x00 No seek complete
0x03 0x00 Device write fault
0x03 0x01 No write current
0x03 0x02 Excessive write errors
0x04 0x00 Logical unit not ready
0x04 0x01 Becoming ready
0x04 0x02 Not ready, initializing command required
0x04 0x03 Not ready, manual intervention required
0x04 0x04 Not ready, formatting
0x05 0x00 No response to select
0x06 0x00 No reference position found
0x07 0x00 Multiple devices selected
0x08 0x00 Communication failure
0x08 0x01 Communication timeout
0x08 0x02 Communication parity error
0x09 0x00 Track following error
0x0A 0x00 Error log overflow
0x0C 0x00 Write error
0x11 0x00 Unrecovered read error
0x11 0x01 Read retries exhausted
0x11 0x02 Error too long to correct
0x11 0x03 Multiple read errors
0x11 0x08 Incomplete block read
0x11 0x09 No gap found
0x11 0x0A Miscorrected error
0x14 0x00 Recorded entity not found
0x14 0x01 Record not found
0x14 0x02 Filemark/setmark not found
0x14 0x03 End-of-data not found
0x14 0x04 Block sequence error
0x15 0x00 Random positioning error
0x15 0x01 Mechanical positioning error
0x15 0x02 Read positioning error
0x17 0x00 No error correction applied
0x17 0x01 Recovered with retries
0x17 0x02 Recovered with positive head offset
0x17 0x03 Recovered with negative head offset
0x18 0x00 ECC applied
0x1A 0x00 Parameter list length error
0x1B 0x00 Synchronous data transfer error
0x20 0x00 Invalid operation code
0x21 0x00 Block out of range
0x21 0x01 Invalid element address
0x24 0x00 Invalid field in CDB
0x25 0x00 LUN not supported
0x26 00 Invalid field in parameter list
0x26 0x01 Parameter not supported
0x26 0x02 Parameter value invalid
0x26 0x03 Threshold parameters not supported
0x27 0x00 Write protected
0x28 0x00 Not-ready to ready
0x28 0x01 Import/export element accessed
0x29 0x00 Power-on, reset, bus reset
0x2A 0x00 Parameters changed
0x2A 0x01 Mode parameters changed
0x2A 0x02 Log parameters changed
0x2B 0x00 Copy cannot execute
0x2C 0x00 Command sequence error
0x2D 0x00 Overwrite error on update
0x2F 0x00 Command cleared by initiator
0x30 0x00 Incompatible media
0x30 0x01 Media unknown format
0x30 0x02 Media incompatible format
0x30 0x03 Cleaning cartridge installed
0x31 0x00 Media format corrupted
0x33 0x00 Tape length error
0x37 0x00 Rounded parameter
0x39 0x00 Saving parameters not supported
0x3A 0x00 Medium not present
0x3B 0x00 Sequential positioning error
0x3B 0x01 Positioning error at BOT
0x3B 0x02 Positioning error at EOT
0x3B 0x08 Reposition error
0x3B 0x0D Medium destination element full
0x3B 0x0E Medium source element empty
0x3D 0x00 Invalid bits in message
0x3E 0x00 LUN not self-configured
0x3F 0x00 Operating conditions changed
0x3F 0x01 Microcode has been changed
0x3F 0x02 Changed operating definition
0x3F 0x03 Inquiry data has changed
0x43 0x00 Message error
0x44 0x00 Internal target failure
0x45 0x00 Select/reselect failure
0x46 0x00 Unsuccessful soft reset
0x47 0x00 SCSI parity error
0x48 0x00 Initiator detected message received
0x49 0x00 Invalid message error
0x4A 0x00 Command phase error
0x4B 0x00 Data phase error
0x4C 0x00 LUN failed self-configuration
0x4E 0x00 Overlapped commands attempt
0x50 0x00 Write append error
0x50 0x01 Write append position error
0x50 0x02 Position error (timing)
0x51 0x00 Erase failure
0x52 0x00 Cartridge fault
0x53 0x00 Load/media eject failed
0x53 0x01 Unload tape failure
0x53 0x02 Media removal prevented
0x5A 0x00 Operator state changed
0x5A 0x01 Operator media removal
0x5A 0x02 Operator write protect
0x5A 0x03 Operator write permit
0x5B 0x00 Log exception
0x5B 0x01 Threshold condition met
0x5B 0x02 Log counter at maximum
0x5B 0x03 Log list codes exhausted

ASC	ASCQ	Description
0x00	0x00	No additional sense
0x00	0x01	Filemark detected
0x00	0x02	End-of-medium detected
0x00	0x03	Setmark detected
0x00	0x04	Beginning of medium
0x00	0x05	End of data
0x00	0x06	I/O process terminated
0x02	0x00	No seek complete
0x03	0x00	Device write fault
0x03	0x01	No write current
0x03	0x02	Excessive write errors
0x04	0x00	Logical unit not ready
0x04	0x01	Becoming ready
0x04	0x02	Not ready, initializing command required
0x04	0x03	Not ready, manual intervention required
0x04	0x04	Not ready, formatting
0x05	0x00	No response to select
0x06	0x00	No reference position found
0x07	0x00	Multiple devices selected
0x08	0x00	Communication failure
0x08	0x01	Communication timeout
0x08	0x02	Communication parity error
0x09	0x00	Track following error
0x0A	0x00	Error log overflow
0x0C	0x00	Write error
0x11	0x00	Unrecovered read error
0x11	0x01	Read retries exhausted
0x11	0x02	Error too long to correct
0x11	0x03	Multiple read errors
0x11	0x08	Incomplete block read
0x11	0x09	No gap found
0x11	0x0A	Miscorrected error
0x14	0x00	Recorded entity not found
0x14	0x01	Record not found
0x14	0x02	Filemark/setmark not found
0x14	0x03	End-of-data not found
0x14	0x04	Block sequence error
0x15	0x00	Random positioning error
0x15	0x01	Mechanical positioning error
0x15	0x02	Read positioning error
0x17	0x00	No error correction applied
0x17	0x01	Recovered with retries
0x17	0x02	Recovered with positive head offset
0x17	0x03	Recovered with negative head offset
0x18	0x00	ECC applied
0x1A	0x00	Parameter list length error
0x1B	0x00	Synchronous data transfer error
0x20	0x00	Invalid operation code
0x21	0x00	Block out of range
0x21	0x01	Invalid element address
0x24	0x00	Invalid field in CDB
0x25	0x00	LUN not supported
0x26	00	Invalid field in parameter list
0x26	0x01	Parameter not supported
0x26	0x02	Parameter value invalid
0x26	0x03	Threshold parameters not supported
0x27	0x00	Write protected
0x28	0x00	Not-ready to ready
0x28	0x01	Import/export element accessed
0x29	0x00	Power-on, reset, bus reset
0x2A	0x00	Parameters changed
0x2A	0x01	Mode parameters changed
0x2A	0x02	Log parameters changed
0x2B	0x00	Copy cannot execute
0x2C	0x00	Command sequence error
0x2D	0x00	Overwrite error on update
0x2F	0x00	Command cleared by initiator
0x30	0x00	Incompatible media
0x30	0x01	Media unknown format
0x30	0x02	Media incompatible format
0x30	0x03	Cleaning cartridge installed
0x31	0x00	Media format corrupted
0x33	0x00	Tape length error
0x37	0x00	Rounded parameter
0x39	0x00	Saving parameters not supported
0x3A	0x00	Medium not present
0x3B	0x00	Sequential positioning error
0x3B	0x01	Positioning error at BOT
0x3B	0x02	Positioning error at EOT
0x3B	0x08	Reposition error
0x3B	0x0D	Medium destination element full
0x3B	0x0E	Medium source element empty
0x3D	0x00	Invalid bits in message
0x3E	0x00	LUN not self-configured
0x3F	0x00	Operating conditions changed
0x3F	0x01	Microcode has been changed
0x3F	0x02	Changed operating definition
0x3F	0x03	Inquiry data has changed
0x43	0x00	Message error
0x44	0x00	Internal target failure
0x45	0x00	Select/reselect failure
0x46	0x00	Unsuccessful soft reset
0x47	0x00	SCSI parity error
0x48	0x00	Initiator detected message received
0x49	0x00	Invalid message error
0x4A	0x00	Command phase error
0x4B	0x00	Data phase error
0x4C	0x00	LUN failed self-configuration
0x4E	0x00	Overlapped commands attempt
0x50	0x00	Write append error
0x50	0x01	Write append position error
0x50	0x02	Position error (timing)
0x51	0x00	Erase failure
0x52	0x00	Cartridge fault
0x53	0x00	Load/media eject failed
0x53	0x01	Unload tape failure
0x53	0x02	Media removal prevented
0x5A	0x00	Operator state changed
0x5A	0x01	Operator media removal
0x5A	0x02	Operator write protect
0x5A	0x03	Operator write permit
0x5B	0x00	Log exception
0x5B	0x01	Threshold condition met
0x5B	0x02	Log counter at maximum
0x5B	0x03	Log list codes exhausted

Windows NT Event Log Entries

The code values will appear as hexadecimal values in the Data area of the Windows NT Event Log. The Event Log omits the 0x prefix for the displayed information.

In the NT Event Log, the entries with source AdsmScsi are produced by the AdsmScsi device driver. In these entries, byte 44 is the sense key, byte 43 is the ASC, and byte 42 is the ASCQ. (This is also true of entries logged by any of the NT tape device drivers.) If byte 44 is 'ef', the error logged is not a check condition error. Examples of such errors are command timeouts or device selection errors.

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